Wigs.com Returns: Everything You Need to Know
Wigs.com Returns: Everything You Need to Know
What is wigs.com returns?
Wigs.com returns is a comprehensive policy that allows customers to return their wigs within 30 days of purchase for a full refund or exchange. This policy applies to all wigs, hairpieces, and accessories purchased from our website or retail stores.
Benefits of wigs.com returns:
- Peace of mind: Knowing that you can return your wig if you're not satisfied gives you peace of mind when making your purchase.
- Risk-free shopping: You can try on different wigs without the risk of losing money if you don't find the perfect one.
- Excellent customer service: Our dedicated customer service team is here to assist you with any questions or concerns you may have about our return policy.
How to return a wig:
To return a wig, simply follow these steps:
- Contact our customer service team within 30 days of purchase to request a return authorization.
- Pack the wig in its original packaging, along with all tags and accessories.
- Ship the wig back to the address provided by our customer service team.
Important notes:
- Wigs that have been worn, altered, or damaged cannot be returned.
- Custom-made wigs are not eligible for returns.
- Shipping costs for returns are the responsibility of the customer.
Tables:
Table 1: Key Benefits of wigs.com returns
| Feature | Benefit |
|---|---|
| 30-day return period | Peace of mind and risk-free shopping |
| Full refund or exchange | Flexible options to suit your needs |
| Excellent customer service | Assistance with any questions or concerns |
Table 2: Common Mistakes to Avoid
| Mistake | How to avoid |
|---|---|
| Not contacting customer service before returning | Always request a return authorization first |
| Modifying the wig | Wigs that have been altered cannot be returned |
| Not using the original packaging | Protect your wig by using the original packaging |
Success Stories:
- "I was hesitant to buy a wig online, but the wigs.com returns policy gave me the confidence to try it. I ended up loving the wig and I'm so glad I decided to keep it." - Sarah, a satisfied customer
- "I had a terrible experience with another wig company, but wigs.com was amazing. They made the return process so easy and I got my money back without any hassle." - John, a repeat customer
- "I've been buying wigs from wigs.com for years and I've never had to return one. But it's comforting to know that I could if I needed to." - Mary, a loyal customer
FAQs:
Q: How long do I have to return a wig?
A: You have 30 days from the date of purchase to return a wig.
Q: Can I return a custom-made wig?
A: No, custom-made wigs are not eligible for returns.
Q: Who pays for the shipping costs for returns?
A: The shipping costs for returns are the responsibility of the customer.
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